Our Services

Mailing Services

When it comes to planning your direct marketing campaigns and getting them to your target audience’s mail box, Polaris Direct is ready to guide you with efficiency and expertise.

Pre-Production Planning

No details are left undone.

Pre-production planning is a vital step to make sure that no project details are overlooked and every possible cost-saving option is considered.

Our experienced sales team works closely with internal teams and our clients to develop successful marketing campaigns. Through creative consultation, we offer print and manufacturing format ideation, as well as mock-ups with paper stock options. This process ensures postal regulation compliance and maximum postal discounts, including the USPS special promotions for mailers.

Get In Touch

Data Processing

Adhering to the highest standards of data security.

Polaris Direct is committed to keeping our clients’ data safe and secure. We are HITRUST CSF Certified for our facility and production system, ISO 27001 Certified for Information Security and Data Management, as well as SOC 2 Type II compliant, all of which means we’ve taken extensive steps and met rigorous requirements to ensure every client’s customer data is secure—including sensitive financial and personal information. We are also compliant with HIPAA, the Health Insurance Portability and Accountability Act, which sets the standard for protecting sensitive patient data.

Polaris Direct utilizes the latest Quadient (GMC) and BCC software for accurate, high-speed processing of customer files. We accept data in many media formats, as well as through our secure FTP site. Our data processing expertise includes:

Mailing list hygiene
NCOA processing
CASS certification and presorting
Letter text setup with variable data programming
Custom programming/Online proofing

Lettershop

Highly skilled technicians, meticulous quality assurance, and on-budget results.

Polaris Direct’s team of qualified lettershop technicians and the latest, most innovative equipment ensure high efficiency, fast turnaround, and on-budget results. Our high-volume lettershop has the capacity to produce and mail over 2 million direct mail pieces daily.

Our lettershop arsenal includes high-speed automated technology, with a near-line manufacturing approach to meeting mail-dates for multiple campaigns.

For more details, request our equipment list.

Mailing Services

Creating efficiencies and synergies via partnerships and technology, to reduce mailing costs.

At Polaris Direct, we utilize our strategic alliances to improve logistical planning to guarantee mailings hit the mail stream faster. We were the first in New England to employ Seamless Acceptance, a USPS program designed to streamline processing through eInduction, and verify the mail electronically via full-service intelligent mail. We supply our clients with customized reporting.

We offer both Drop Ship delivery verification and IMb mail piece tracking, postal reconciliation, mail tracking for in-home delivery dates, and individual mail pieces, to achieve the most effective delivery at the lowest cost.

COMMINGLING

The commingling process involves combining mail from a variety of customers and presorting it together to achieve the optimal postage discount. Through our partnership with Firebird Presort, we offer commingling services on a daily basis to give the benefit of lower postage rates.

DROP SHIPMENT

Direct marketers can also reduce their mailing costs by drop shipping—or preparing mailings to bypass certain processing steps and expedite the journey through the USPS system. With drop shipping, Polaris Direct coordinates the delivery of mailings to a postal facility closer to their end destination. The further “downstream” mail is entered into the USPS system, the greater the postage discount.

CARRIER ROUTE

This process presorts the mail down to the saturation level, with 90% or more of the active residential addresses qualifying at the carrier route level. We work with our clients to see if their mail is eligible for this deep discount.