Careers

Join a family of creative innovators.

Polaris Direct is grounded by dedicated team members, many of whom have been with us since our beginnings. They saw and believed in the vision of our leadership: a company devoted to customer service, focused on innovative direct marketing, and driven by proven techniques to generate strong ROI. With commitment, loyalty, and a spirit of true teamwork, they are the machine and fuel that keep our company moving forward.

If you want to challenge yourself and grow with a family of creative, forward-thinking innovators, we want to hear from you! We offer competitive salary and benefits packages for qualified applicants.

While select open positions may be listed here on our website, please contact Human Resources to inquire about the most current openings.

Click to email Human Resources. 603.626.5800

Print Production Supervisor

Polaris Direct is currently seeking a Print Production Supervisor to join our team.

The Print Production Supervisor oversees digital print production and directs the activities of all operators in the Print Room, ensuring that all production is complete and on schedule.

Duties and Responsibilities:

  • Manage day-to-day operations for print production department
  • Perform supervisory duties (include training, planning, assigning and directing work within the department) in accordance with the organization’s policies and applicable procedures
  • Schedule and coordinate department staffing
  • Contribute to scheduling of new work
  • Maintain Print Room security and cleanliness
  • Ensure printers are productive and maintained appropriately
  • Oversee transitions between shifts, including the communication of all pertinent information
  • Ensure that all operating procedures are followed and communicate the need for additional procedures to the General Manager of Production
  • Maintain relationships with service representatives from our suppliers
  • Manage inventory of supplies and consumables, including tracking paper, toner, ink, etc.
  • Identify potential problems and take appropriate action, including system malfunctions, and initiate corrective action to maintain a high level of productivity at all times
  • Contribute to development and conformance of quality assurance mandates
  • Communicate regularly with various tiers of management as needed
  • Develop documentation for any and all Print Room procedures and initiatives
  • Stay current with latest industry technology and recommend potential upgrades to equipment
  • Work with IT/ Systems Administrator to keep all computer equipment updated and secure
  • Promote a positive and disciplined work environment

Qualifications:

  • 2+ years of experience in direct mail industry
  • Prior supervisory experience in a production environment
  • 2+ years of experience with 4-color, high-speed inkjet technology
  • Strong knowledge of Variable Data Printing (VDP)
  • Excellent oral and written communication skills
  • Self-motivated, self-starter who is able to thrive in fast-paced, deadline-driven business
  • Ability to demonstrate math aptitude
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions
  • Knowledge of Microsoft Office a plus

This position requires the ability to work in a fast-paced and ever-changing environment while demonstrating accuracy and quality work. It requires the ability to work cooperatively with multiple departments throughout the organization at all levels. It requires the ability to be part of a team that gives and receives constructive feedback and criticism. This position requires working around potential hazards, to include working with and in close proximity to moving mechanical parts of production equipment, forklifts and other hazards associated with a manufacturing environment. The position also requires continuous standing and frequent lifting. It requires the ability to work overtime and weekends as needed, depending on production scheduling needs. This position requires you to complete HIPAA certification and demonstrate full comprehension of the importance of protecting client information.

Production: Bindery Setup / Operators

Polaris Direct is currently seeking Production personnel for our first and second shift teams.

  • Responsible for setting up, maintaining, and repairing bindery equipment
  • Set up and monitor high-speed continuous form cutters and folders during operation and make necessary adjustments
  • Ability to read and follow work orders and instructions in written and oral form
  • Ability to maintain daily manufacturing machine quotas
  • Perform quality assurance checks during production run
  • Must be able to work overtime as needed
  • Shift differential for 2nd shift employees
  • High school diploma or equivalent, or 3 to 6 months related experience

Production: Inserter Operators / Sorters

Polaris Direct is currently seeking Production personnel for our first and second shift teams.

  • Operation of high-speed FlowMaster and Pinnacle inserters
  • Ability to read and follow work orders and instructions in written and oral form
  • Ability to follow quality assurance procedures to produce error-free work
  • Ability to maintain daily job quotas
  • Must be able to work overtime as needed
  • Shift differential for 2nd shift employees
  • High school diploma or equivalent, or 3 to 6 months related experience

Production: Lettershop Set-Up Operators / Mechanics

Polaris Direct is currently seeking Production personnel for our first and second shift teams.

  • Responsible for setting up, maintaining, and repairing lettershop equipment
  • Set up and monitor high-speed inserters, inkjet printers, and various lettershop equipment during operation and make necessary adjustments
  • Ability to read and follow work orders and instructions in written and oral form
  • Ability to maintain daily manufacturing machine quotas
  • Perform preventative maintenance as scheduled
  • Must be mechanically inclined
  • Must be able to work overtime as needed
  • Shift differential for 2nd shift employees
  • High school diploma or equivalent, or 3 to 6 months related experience

Quality Assurance Auditor, Lettershop (2nd Shift)

Polaris Direct is currently seeking a Quality Assurance Auditor to join our Lettershop team.

The Quality Assurance Auditor will coordinate and proactively verify that all quality assurance procedures and policies are adhered to in a production environment. This position focuses on reviewing client and internal requirements to ensure Polaris Direct produces the highest quality output possible.

Duties and Responsibilities:

  • Oversee day-to-day Quality Assurance operations
  • Ensure that all quality control checks are followed for all jobs
  • Verify that all jobs are signed in at start of job
  • Review hardcopy hourly pulls for accuracy
  • Maintain a Quality Assurance hourly log
  • Make corrective action suggestions to the management team based on quality findings
  • Communicate effectively with all departments
  • Maintain working knowledge of US Postal Service requirements
  • Perform administrative duties, related to paperwork and documentation for production
  • Proactively identify quality issues
  • Demonstrate strong problem-solving ability and attention to detail
  • Demonstrate ability to work well in project teams
  • Maintain professional demeanor and exercise tact and discretion when difficult situations arise
  • Obtain understanding of lettershop/bindery production

Qualifications:

  • 2- or 4-year college degree or equivalent industry experience
  • Specialized knowledge of direct mail lettershop procedures
  • Outstanding verbal and written communication skills and project management skills
  • Strong problem-solving skills
  • Knowledge of US Postal Service regulations
  • Ability to work under pressure and with tight deadlines
  • Ability to work in a team environment
  • Ability to demonstrate attention to detail

This position requires the ability to work in a fast-paced and ever-changing environment while demonstrating accuracy and thoroughness. It requires the ability to work cooperatively with multiple departments in-house to champion the needs of our customers. It requires the ability to be accommodating and communicative, yet firm when needed with Polaris Direct’s customers and partner suppliers. While this position offers a set schedule of Monday – Friday, 3:30pm to 12am, it also requires flexibility to change schedules or work overtime as needed during projects or campaigns that may require it. This position requires you to complete HIPAA certification and demonstrate full comprehension of the importance of protecting client information. Additionally, this position requires you to be open to presenting creative ideas and accepting feedback, comfortable in a team environment, and resilient in the face of adversity.

Strategic Marketing Services Intern

Polaris Direct is currently seeking a Strategic Marketing Services (SMS) Intern who will play an integral role on the team. Candidate will work on multiple internal and external projects. If you are detail-oriented and willing to work in a fast-paced entrepreneurial environment, then let’s talk.

As an intern, you will be responsible for supporting the creative team with various projects related to SEO, social media, print, digital marketing, as well as web and video content development. Computer skills are required in order to succeed. You will also support the marketing and sales team on B2B efforts. Knowledge of Salesforce.com, Mailchimp, and excellent writing skills is a plus. If you are looking to gain hands-on experience and learn more about multi-channel marketing and print, then this is the right opportunity for you.

This a paid internship that offers a flexible work schedule. You will come away from this experience with a well-rounded knowledge and hands-on experience in all aspects of marketing.

Requirements:

  • Currently enrolled in a 4-year college program, majoring in marketing, graphic design, business communications, or related field
  • GPA of 3.0 or higher
  • Prior experience in an office setting a plus, but not a requirement

Knowledge and Skills:

  • Strong analytical skills
  • Creative thinker / idea generator
  • Excellent communication, writing, and editing skills
  • Understanding of social media platforms
  • Highly organized, detail-oriented, and able to work both independently and as part of the team
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Experience with the Adobe Creative Suite graphic design platforms a plus
  • Experience with photo and video editing a plus

Vice President of Sales

Polaris Direct is currently seeking a Vice President of Sales to join our team.

The Vice President of Sales is responsible for sales within an assigned geographic territory. Generating new business sales and maintaining existing client relationships are also key for success in this job.

Duties and Responsibilities:

  • Prospecting new clients and successfully closing new business
  • Meeting or exceeding annual sales quotas
  • Following-up on sales leads, quotations, proposals and/or inquiries made by clients and prospects within assigned geographic territory or assigned accounts
  • Securing opportunities to quote on client and prospect mailings
  • Assisting with marketing activities including tradeshows, client presentations, client entertainment, etc.
  • Performing with minimal supervision
  • Providing regular updates on sales activity and quote results
  • Working with Account Managers to resolve any issues or problems that may arise and need to be escalated

Qualifications:

  • Ability to collect and research data for sales prospecting
  • Ability to resolve problems in a timely manner
  • Specialized knowledge of direct mail lettershop offerings
  • Outstanding verbal and written communication skills
  • Ability to work under pressure and with tight deadlines
  • Ability to work in a team environment
  • Ability to exhibit sound and accurate judgment
  • Ability to approach others in a tactful manner
  • Ability to react well under pressure
  • Ability to travel overnight
  • Bachelor’s degree and five years’ experience in direct marketing sales, production management or client services
  • Ability to demonstrate math aptitude, (including the ability to add, subtract, multiply and divide in all units of measure, and the ability to compute rates, ratio and percentages)
  • Aptitude for learning new software systems

This position requires the ability to work in a fast-paced and ever-changing environment while demonstrating accuracy and thoroughness. It requires the ability to work cooperatively with multiple departments in-house to champion the needs of our customers. It requires the ability to be accommodating and communicative, yet firm when needed with Polaris Direct’s customers and partner suppliers. While this position offers a set schedule of Monday – Friday, it requires flexibility to change schedules or work overtime as needed to visit clients and prospect new business. This position requires you to complete HIPAA certification and demonstrate full comprehension of the importance of protecting client information. Additionally, this position requires you to be open to presenting creative ideas and accepting feedback, comfortable in a team environment, and resilient in the face of adversity.

BENEFITS

Polaris Direct offers a competitive benefits package including Medical and Dental Insurance, Company Paid Group Life Insurance, Short-Term and Long-Term Disability, Supplemental Life Insurance, Paid Time Off, Paid Holidays, and an enthusiastic team environment. Polaris Direct is an Equal Opportunity Employer and complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or gender.