Direct mail, or as we like to call it, Performance Marketing, offers distinct advantages that digital channels just can’t match. Here are three key reasons why businesses should integrate direct mail into their marketing strategies:
1. Higher Engagement and Response Rates
Direct mail captures attention in ways digital ads often cannot. With inboxes flooded by hundreds of emails daily, physical mail stands out in a consumer’s mailbox. Performance marketing — via direct mail — can achieve response rates of up to 9% for customer lists, far surpassing email’s typical 0.6% response rate. Consumers find physical mail more trustworthy and tangible, making them more likely to interact with it and take action.
2. Precise Targeting and Personalization
Modern direct mail has evolved thanks to advances in data-driven marketing. Brands can now leverage highly personalized mailers using consumer data such as purchase history, demographics, and location. This precise targeting allows for tailored messaging, which boosts engagement. Variable data printing (VDP) makes it possible to deliver personalized messages at scale, improving the effectiveness of campaigns.
3. Seamless Integration with Digital Strategies
Direct mail enhances digital marketing efforts. For instance, including QR codes or personalized URLs (PURLs) allows recipients to easily transition from physical mail to online platforms. Combining direct mail with digital channels, like email or social media ads, improves brand recall and increases overall campaign performance. USPS’s Informed Delivery feature allows consumers to preview their incoming mail, providing another digital touchpoint to increase interaction.
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Direct mail remains a high-performing channel when integrated into a multichannel marketing strategy. It cuts through the digital noise, increases personalization, and delivers measurable results, making it a critical tool for brands aiming to boost ROI.
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